Shipping, Delivery, and Refund Policy

Shipping, Delivery, and Refund Policy for Lakrishi.com

Last Updated: [11-02-2025]

At Lakrishi.com, we are committed to providing a seamless shopping experience. Please review our combined Shipping, Delivery, and Refund Policy to understand our processes and guidelines.

Shipping and Delivery Policy

1. Shipping Partners
   We ship our products using a range of reliable courier partners based in Chennai. Our selection of courier services ensures efficient and safe delivery of your order to your doorstep.
2. Processing Time
   • Order Processing: All orders are processed within 12 to 48 hours after receiving confirmation, excluding weekends and public holidays.
   • Business Hours: Orders received outside of business hours or during weekends and public holidays will be processed on the next working day.
3. Delivery Timeline
   • The delivery timeline depends on your location and the courier service used. Estimated delivery times will be provided during checkout.
   • Orders will typically be delivered within 5-12 days after shipping through our trusted partners, such as Delhivery.
4. Shipping Charges
   • Shipping charges, if applicable, will be calculated and displayed at checkout based on the delivery location and the size or weight of the order.
5. Tracking Your Order
   • Once your order is shipped, a tracking number will be provided via email or SMS, allowing you to monitor the status and location of your package.
6. Delivery Policy
   • Address Accuracy: Ensure that the shipping address provided is accurate and complete to avoid delivery delays.
   • Delivery Attempt: Courier partners may attempt multiple deliveries. It is the customer’s responsibility to be available to receive the package.
7. Delays and Issues
   • While we aim for timely delivery, unforeseen circumstances such as weather conditions, strikes, or events beyond our control may cause delays. Lakrishi.com is not liable for such delays but will assist in tracking and updating you on your shipment.
8. Damages During Transit
   • Lakrishi.com is not responsible for damages during transit. We advise customers to inspect the package upon delivery and report any significant damage directly to the courier company.
9. Contact Us
   • For any questions or concerns regarding shipping and delivery, please contact us at sunil@lakrishi.com.

Cancellation and Refund Policy

1. Cancellation Policy
   • Order Cancellations: Once an order is placed and payment is confirmed, cancellations are not permitted. Customers are urged to review their orders carefully before finalizing the purchase.
2. Refund Policy
   • Double Payment Refund: If there is a double payment for the same item, a refund will be issued if we are notified within 24 hours of placing the order. Proof of double payment (e.g., transaction receipts or payment confirmations) is required for processing the refund.
   • Damage by Courier Services: Refunds or replacements are not provided for items damaged during transit by courier delivery partners. Once the item leaves our facility, the responsibility for safe delivery lies with the courier service.
3. Refund Process
   • Eligibility: To request a refund for double payment, contact us at sunil@lakrishi.com within 24 hours of ordering.
   • Verification: After reviewing and verifying the double payment, refunds will be processed.
   • Timeline: Refunds will be processed within 5-10 working days and credited back to the original payment method. Please note that bank processing times may vary.
4. Contact Information
   • For assistance regarding cancellations or refunds, please reach us at sunil@lakrishi.com.

Thank you for choosing Lakrishi.com. We are dedicated to providing a hassle-free shopping experience and ensuring customer satisfaction.